At Hotels50off, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our hotel comparison service.
Quick Summary:
We collect minimal information to provide our comparison service, never sell your data, and only share information with booking partners when you choose to make a reservation.
1. Information We Collect
1.1 Information You Provide
- Search Information: Destination, dates, number of guests when you search for hotels
- Contact Information: Name and email when you contact us through our forms
- Feedback: Any messages or feedback you send us
1.2 Information Automatically Collected
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, search queries, time spent on site
- Cookies: Small files stored on your device to improve your experience
| Data Type | Purpose | Retention Period |
|---|---|---|
| Search Queries | Provide hotel comparison results | Session only |
| Contact Information | Respond to inquiries | 2 years or until deletion requested |
| Analytics Data | Improve website performance | 26 months (Google Analytics default) |
| Technical Logs | Security and troubleshooting | 90 days |
2. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To search and display hotel comparison results
- Communication: To respond to your inquiries and provide customer support
- Website Improvement: To analyze usage patterns and improve our service
- Security: To protect against fraud and ensure platform security
- Legal Compliance: To comply with applicable laws and regulations
3. Information Sharing
3.1 With Booking Partners
When you click on a hotel deal and are redirected to a booking website, we may share your search parameters (destination, dates, guests) to ensure you see the correct availability and pricing on their platform.
3.2 Service Providers
We may share information with trusted service providers who help us operate our website, such as:
- Web hosting and cloud storage providers
- Analytics services (Google Analytics)
- Email service providers
- Security and fraud prevention services
3.3 Legal Requirements
We may disclose your information when required by law or to protect our rights, safety, or the rights of others.
We Never:
Sell your personal information to third parties or use it for advertising purposes outside of our own platform.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your search preferences
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Ensure website security
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
4.1 Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences and settings
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and employee training
- Data backup and recovery procedures
6. International Data Transfers
Our services may involve transferring your data to countries outside your residence. When we do this, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
7. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Search data is typically processed in real-time and not stored permanently.
Your Privacy Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct any inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Objection: Object to certain uses of your information
- Restriction: Request limitation of how we use your data
8. Children's Privacy
Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Third-Party Links
Our website contains links to third-party booking sites and other websites. This Privacy Policy does not apply to those external sites. We encourage you to read the privacy policies of any websites you visit through our links.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
11. Geographic Considerations
11.1 EU/UK Residents (GDPR)
If you are located in the European Union or United Kingdom, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.
11.2 California Residents (CCPA)
California residents have specific rights regarding their personal information, including the right to know what information is collected and the right to opt-out of certain data practices.
12. Contact Information
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Privacy Questions?
Email: privacy@hotels50off.com
General Contact: info@hotels50off.com
We typically respond to privacy inquiries within 5 business days.